Phelps Innovations is more than a warehouse, distribution and fulfillment center. We also provide quality control inspections on shipments received, customer service, light assembly, rework of returned products and product testing.
Contract Warehousing, Distribution and Fulfillment Solutions:
Fulfillment of individual items and cases for small package carriers or pallets for LTL shipping
We can provide incoming inspections for shipments received domestically or internationally to insure that it meets our customers’ product specifications. This can include dimensional verifications to product functionality.
By providing our customers with product testing we are able to communicate critical information regarding the product design and performance. This information has helped one of our customers determine the source of some of their biggest customer complaints. The testing we performed allowed us to make recommendations to improve the design, thus reducing or eliminating their customer complaints.
Assembly and Rework:
If you need samples assembled for testing purposes or trade shows or if you want a production
assembly line here in the USA, we can help. We are able to provide our customers with both
short run and production runs and everything in between to help meet their needs.
Total Customer Service:
From start-ups to multi-million dollar companies, quality customer service is essential to
grow and sustain your business. Whether your needs are order processing or receiving
customer calls, how your customer is handled has a direct impact on customer satisfaction.
We can supply dedicated phone lines, fax lines and receive emails to provide you with Total
Call us today and get the warehousing and logistics services you can depend on!